Your Managing Agent will need to assign you CREATE EMPLOYEE and EDIT EMPLOYEE rights to enable you to do the following.
To set up a new Employee, go to the Employees page and click Add Employee. The Employee Profile will come up and you can enter their details. The address here would be their home details (if needed). IMPORTANT: Their email address should be their work email address as this is where all automated notifications and messages will be sent to by the iVisa system.
After Adding them to the system, remember to Set Username and Password and let them know what you have set them to so they can login to the system.